Going under the microscope with underbilling

As telcos start rolling out AI and chatbots into their business processes, what jobs will be left once the crest of the automation wave has crashed onto the shores of telecoms? And will the industry be

The British public has voiced their belief that 5G technology holds more potential to positively transform society than even artificial intelligence (AI), according to a recent survey conducted by Vodafone UK. This study, which involved 2,000

Six months into the year, we return to our top industry trends for 2023 – as voted for by our social media followers – to see how the headline-making stories are changing the telecoms sector. At

The Vodafone-Three merger is on – provided the pair can convince regulators that the deal will not stifle competition in the UK telecoms market. Do network consolidations mean better service for customers, or does fewer providers

Developing Telecoms spoke to Louis Hall, founder and CEO of billing specialist Cerillion, about how the company’s evergreen OSS/BSS offering helps its clients monetise services on their networks. Cerillion plc (LON:CER) is a leading provider of

Communications-Platform-as-a-Service (CPaaS) offers businesses pre-built applications, customisation options, and scalability without the need for costly infrastructure. How can businesses leverage CPaaS to enhance customer experiences, reduce costs, and facilitate growth in new markets? Increasingly, customers want

Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation

In 2020 IDC predicted investment in digital transformation could reach over $1,009.8 billion by 2025, as companies looked to build out their connectivity and networking strategies to support a more digitally focused future. As we close in on

Telco customers in the UK are shelling out over half a billion pounds a year on phones they already own. Are split contracts the answer to this overcharging? Virgin Media O2 has accused its fellow mobile

Manx Telecom is the leading communication solutions provider on the Isle of Man, offering a full range of fixed line, mobile, data and hosting services to businesses, consumers, and the public sector, including world class Data

The Online Safety Bill is back, putting end-to-end encryption in the UK under risk in the name of child safety. Why could the bill lead to WhatsApp leaving the country, and is there another way to