We interview Rozalia Pandauzova, Head of Operations at Cerillion’s newest office in Sofia, Bulgaria, on establishing a new office from scratch, delivering our BSS/OSS suite to customers worldwide, and plans for the future.
Добър ден, Rozalia! Thanks for speaking with us – tell us about who you are and what brought you to Cerillion?
Hello to our dear readers! I entered the telecom industry about 17 years ago and I was told that once you join this industry, it’s for life. I cannot say I haven’t been warned!
I spent my first working years in Milan as a consultant, doing very technical work for a couple of the big system integrators in this space, which helped me take on development and operations responsibilities for OSS/BSS applications and processes with several telcos in Bulgaria.
Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.