Keeping remote workers productive and collaborative

Having previously invested in a Human Experience Audit, a national organisation based in the UK and in charge of food standards, was in a strong position to overcome the challenges that the foreseeable future would bring as a result of the rapid increase in its distributed workforce.

The new and complex homeworking environment meant that the organisations’ IT managers required the same degree of visibility of the performance of its business applications. Aiming to provide their remote working colleagues with an office like experience, in order to maintain productivity and collaboration.

How Human Experience Management Helped?

A fresh deployment could have been executed within hours, but our Digital Users (collection agents) had already been installed on laptops, and configured to the applications and services for the organisations’ requirements.

Actual Experience PLC (LON:ACT), an analytics-as-a-service company, provide digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally.

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