The importance of unified communications in today’s business

Unified communications may not be a term with which you’re familiar. Yet you’ve almost certainly used one of these systems. The Google suite, Microsoft Teams, and CISCO all offer a unified communication solution.

Yet the approach isn’t new. Hewlett Packard, Juniper, Microsoft, Logitech and Polycom founded the Unified Communications Interoperability Forum in 2010. They wanted to ensure collaboration between tech firms so the platforms could work together.

The COVID-19 pandemic has revealed just how important this interoperability is. The key difference is that these platforms wanted compatibility. A unified communications system offers centrality—we’ll explain how and why below.

AdEPT Technology Group plc is one of the UK’s leading COMMS integrators providing best of breed solutions from every UK network.

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