3 Ways to Transform the Client Experience Through PSA Software

Client relationships are the lifeblood of the accounting industry. If there isn’t trust and goodwill between you and your clients, you will be skating on thin ice. This article addresses how your accounting practice can transform the client experience through PSA (professional services automation) solutions.

In the face of downward price pressure and increasing competition, these quality client experiences are more essential than ever. Stripped of their personal components, many accounting services are becoming commoditized.

GetBusy (LON:GETB) is an established, successful, award-winning Document Management software business, with operations in UK, USA, Australia and New Zealand, providing over 57,000 customers with a highly secure form of digital document distribution with the flexibility to suit any business or industry. It has found particular success in the accountancy, legal and financial services verticals. Over 864,000 users are registered to share information through GetBusy’s online client portals.

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