Business and Support Services

The challenges facing digital leaders have changed dramatically in 2020 through the pivot to home working - and the role that technology plays has pivoted along with it. Before now,...

Whilst browsing through my usual newsfeeds, I was intrigued by the perspective presented by both McKinsey and MIT that organisations need to harness Digital differently in Board-level decisions if they...

Environmental, Social, and Corporate Governance is firmly in the spotlight. Yet for many Boards this is a complex subject.  Shareholders and investors – but equally important – employees and customers,...

Global Workplace Analytics estimates that 56% of U.S. workers have jobs that are at least partially compatible with working remotely. And a Gallup poll showed that half of Americans currently working remotely...

April 6th 2021 is a date which has been cemented in the calendar for the a last 12 months for interims and employers alike. The implementation of IR35 by HMRC is...

Market Review As you might expect of a utility service, the telecoms industry has come through 2020 relatively unscathed, The market for IT systems supporting telecoms providers barely declined in...

For years, we’ve been hearing about the smart building revolution. That sensors would be attached to practically everything within buildings, including people, so AI could upgrade the indoor experience to...

When someone uses the phrase: contact centre solution, what do you imagine? Chances are, it’s a massive room, with hundreds of phones ringing and a customer services team hurrying to...

Norman Broadbent plc (LON:NBB) is a leading Professional Services firm offering five interrelated Talent Acquisition & Advisory Services: Board & Leadership/Executive Search, Senior Interim Management, Research & Insight, Leadership Consulting...

The Challenge A multi-national energy company with over 10,000 employees recently engaged with Actual Experience to understand the impact its digital technologies had on employee's home working experience - with...