A visitor policy provides a framework for employees and visitors to your company. It helps staff members and receptionists understand the right procedures to handle visitors, and gives guests clear guidelines on how to act and where they’re allowed to go. Below we’ll explore the fundamentals that every visitor policy needs in order to keep staff and visitors safe, while protecting your company from legal and security risks, theft, sabotage, or worse.
1. Establish a Chain of Command and Authorization Procedures
Before writing your visitor policy, you should establish a clear chain of command. If you have a large office, select a team member from front-office staff as head of visitor management. You should also ensure that all receptionists understand their visitor-related responsibilities.
SmartSpace Software Plc (LON:SMRT) is focused on technologies that make real estate more efficient and organisations more effective. They provide leading smart workplace software and technology to the commercial workplace, retail and hospitality real estate sectors.