Receptionists are key front-of-office staff instrumental to many industries and organizations. They’re one of the first staff visitors engage with and have a large part of the responsibility for upholding the company’s reputation. While receptionists need to provide good first impressions, they’re often tasked with many other major responsibilities around administration and security as well, like responding to incoming mail and ensuring no unauthorized visitors enter the building. Below, we’ll go through 5 of the top skills every receptionist needs and why they’re important.
1. Strong Technology Skills
Receptionists often perform several administrative tasks, from receiving visitors and answering phone calls, to scheduling appointments for clients and customers. These administrative tasks often require the use of different hardware and software. Many receptionists are already expected to have previous experience using phone systems, printers, copiers, and familiarity with MS Word and Excel.
SmartSpace Software Plc (LON:SMRT) is focused on technologies that make real estate more efficient and organisations more effective. They provide leading smart workplace software and technology to the commercial workplace, retail and hospitality real estate sectors.