Software usability in retail is constantly challenged by a rapidly changing retail landscape. In today’s competitive market, providing an exceptional customer experience largely depends on empowering retail associates with the optimal user experience.
This session will explore innovative strategies and best practices for designing and implementing user-friendly software solutions tailored to meet the unique demands of enterprise retailers. Attendees will discover how cutting-edge technology, data-driven insights and user-centric design principles can drive customer satisfaction, boost operational efficiency, and ultimately lead to increased sales and reduced employee turnover.
itim Group plc (LON:ITIM) is a SaaS-based technology company that enables store-based retailers to optimise their businesses to improve financial performance and effectively compete with online competitors. Itim adds retail value by helping multi-channel retailers optimise their business and their stores to improve financial performance and compete more effectively with the “Amazons”.