No matter what business you are in, facilitating smooth and efficient communication, both internally and externally, is critical. But as both organisations and the communications technologies they depend on evolve, the picture can get messy. Antiquated telephony; instant messaging tools that don’t integrate with operational applications, unreliable videoconferencing – most businesses are dealing with at least one communication channel problem, while some businesses are dealing with several.
This, of course, is how unified communications (UC) first evolved, as a means of consolidating and streamlining disparate communications channels, and replacing unreliable or inefficient ones with new formats. The next evolutionary stage, however, is delivering UC as a service, via the cloud – UCaaS.
As of 1st March 2018, MXC Capital Limited holds a 25% share in Adept4 plc.