I’m a big Star Wars fan, so when “Rogue One: A Star Wars Story” descended on theaters this month, I of course braved the crowds to see it — twice in the first 18 hours. And just like all the other Star Wars movies, “Rogue One” stoked our geeky imaginations with all the technological possibilities of a galaxy far, far away, like holographic displays and all sorts of strange devices.
And did you notice the Imperial server farm? Of course, advanced artificial intelligence (AI) was well-represented too: Like C-3P0, R2-D2 and BB-8 in earlier movies, Rogue One’s K-2SO displayed uncanny humanness.
The futuristic Star Wars-esque world is still mostly the stuff of Hollywood movies, but technology visionaries are hard at work bringing us ever closer. AI, or “ intelligence exhibited by machines,” is one area that is evolving into reality, and there are some subcategories under AI with practical applications that we use today. Natural language processing (NLP) and machine learning are two of them, and their potential for the future is exciting, especially for B2B technologies like customer relationship management (CRM).
The ultimate destination of AI for the business world is to make people’s jobs easier. Just like K-2SO in Rogue One, AI will become our intelligent personal assistant that saves the day and makes life easier. However, you may have noticed that no one has a droid at the office yet. So, let’s look at what technologies are real right now and what is coming farther down the road.