- Spending over budget
- Incorrect cost allocation
- Unauthorised transactions
- No corporate compliance
- No legal compliance
- Inconsistent process
No Visibility
- No spend analysis
- Transaction flow invisible
- Cost pipeline invisible
- Budgets/commitment access
- Contracts inaccessible
- Manual catalogue sources
- Unexpected transactions
No Savings
- No economies of scale
- Negotiated contracts ignored
- Costly process
- Too many staff
- Audit fees too high
- Productivity gains missed
- Inefficient paper trail
- Process bottlenecks
- Documents get lost
- Duplicated transactions
- Annual account coding
- Paper intensive process
- Delays