INTRODUCTION
Over the last 20 years or so, Operational Risk Management has emerged as a separate and specialised
risk management discipline, one which has become increasingly vital for firms as they have rapidly
evolved their technology landscapes, adopted new ways of working and faced new workforce
challenges such as hybrid working.
In this article, we will start by outlining what is Operational Risk before moving on to Operational Risk
Management and why is it important before outlining a four-step process to help you manage
operational risks more effectively in your firm. Finally, we will conclude with an overview of an
accountability framework which is the glue that makes the process work.
KRM22’s Global Risk Platform provides applications to help you address your firm’s regulatory, market, technology and operations risk challenges and to manage your entire enterprise risk profile. KRM22 is a public Group listed on AIM and headquartered in London.