Entering into the fourth industrial revolution, customers are eager to embrace innovation and take advantage of the latest technologies for enhanced connectivity, mobility, and access to information. In this technology-driven world, providing a seamless and “walk-through” customer experience has become a necessity of every business industry.
Customers are the main assets of any organization and retaining them is the biggest challenge. Technology is facilitating industries to come up with more advanced business processes that can balance security and customer experience at the same time, biometrics being the significant one. Biometric technology is tailored to create new customer experiences while ticking all the boxes in terms of security, compliance, and global acceptance.
Biometrics are transforming the way we interact and engage with our customers. From mobile devices that require biometric authentication to replacing the pin codes and using biometric data to open accounts, the business world is undergoing a transformation.
Sthaler worked with music festival industry to develop a cashless, card-free payment system that was available to everyone. The company developed Fingopay, using VeinID technology, in partnership with Hitachi. Blue Star Capital PLC (LON:BLU) is an investing company with a focus on new technologies. Blue Star’s investments include a 0.9% holding in Sthaler.