Defining an IETM and IETP

An Interactive Electronic Technical Manual (IETM) is a technical manual (e.g. maintenance, user, training, operations, etc) prepared or “authored” in digital form on a suitable medium, by means of an automated authoring system, designed for electronic screen display to an end-user.

An IETM possesses the following characteristics:

  • The format and style of the presented information are optimized for screen presentation to ensure maximum comprehension; that is, the presentation format is frame-oriented and not page-oriented.
  • The elements of technical information constituting the technical manual are so interrelated that a user’s access to the required information is facilitated to the greatest possible extent and is achievable through a variety of paths.
  • Display devices, including computers and laptops, can function interactively (as a result of user requests and information input) in providing procedural guidance, navigation directions and supplemental information.

Pennant International Group plc (LON:PEN) is a leading global provider of technology-based maintainer training and integrated product support solutions.

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