The terms digitisation and digitalisation get tossed around a lot these days, particularly in the context of document management and digital transformation discussions. The two words are often used interchangeably, but they really mean two different things – one provides for efficiencies in workflow and the other enables business transformation.
Digitalisation is a more challenging term to define. According to J. Scott Brennen and Daniel Kreiss of the University of North Carolina School of Media and Journalism, as quoted in this article in Forbes , “We refer to digitalization as the way in which many domains of social life are restructured around digital communication and media infrastructures.”
Gartner has its own definition: “Digitalisation is the use of digital technologies to change a business model and provide new revenue and value-producing opportunities; it is the process of moving to a digital business,” says the company’s IT Glossary.
GetBusy Plc (LON:GETB) develops and sells document management software products in the United Kingdom, the United States, Australia, and New Zealand. It offers SmartVault, a cloud document management system for small and medium enterprises; and Virtual Cabinet, a desktop document management system designed for medium to large enterprise businesses.