AI is revolutionising e-commerce, transforming the way we shop online with enhanced personalisation and efficiency. The integration of AI is reshaping digital retail, offering tailored shopping experiences that cater to

NRF Nexus is where top retail figures in technology, marketing, and innovation seek new ways to enhance customer engagement through retail tech and digital innovation. Publicis Group Chief Commerce Strategy

According to the National Retail Federation (NRF), retail supports over one in four U.S. jobs among 55 million workers. However, frontline workers in this industry often face challenges such as

Artificial intelligence (AI) has a significant influence on the retail sector, from predictive analytics to gathering customer data. The integration of advanced technologies like natural language processing (NLP) and computer

Africa’s retail landscape, characterised by diverse consumer needs, a burgeoning youth population, growing technology adoption, and a rapidly changing economic environment, is ripe for innovation. Retailers across the continent are

Reaching any midpoint, whether it’s during an ultra-marathon to catch one’s breath before gearing up for the next stretch, or for a project team reflecting on their progress and making

Salesforce has unveiled its 2024 holiday shopping predictions. In the 2023 holiday season, online sales were estimated to have reached $1.17 trillion globally, a 3% increase from the previous year,

Retailers have had access to generative AI tools for more than a year now, enough time for almost all to witness the new technology’s undeniable power. While the speed and

Every month, the U.S. Department of Commerce’s Census Bureau releases its initial calculation of the previous month’s retail sales. At Retail Dive, we report on the results for core retail

Despite the rising cost of living, a majority of holiday shoppers plan to maintain their spending levels from previous years. Salsify’s inaugural 2024 Consumer Holiday Shopping Report reveals that 65%