Toople client increases scope and length of existing contract, significantly increasing the value

Toople PLC (LON:TOOP), a provider of bespoke telecom services to UK SMEs, has announced that it has sold a range of new IP cloud based services to an existing client in a 36 month extension to the existing agreement, significantly increasing the value of the contract.  

In March 2018 Toople announced that it had signed a new contract with a London based bakery, to provide full telecom services to their 52 retail sites and their company headquarters.  The bakery has since expanded its footprint to over 70 retail sites and continues to grow its estate. 

Toople is now contracted to provide telecom services to all these locations, including broadband, telephony and mobile Wi-Fi, plus high speed broadband and Wi-Fi services to the bakery’s headquarters and distribution offices.  Toople will replace standard broadband with superfast fibre-optic broadband in each location, where available.

Additionally, Toople will now be responsible for rolling out cloud telephony, as well disaster 4G backup recovery systems, in each location.  This will ensure that the business has seamless connectivity in the event of outage and can continue to function with online delivery platforms.

Andy Hollingworth, CEO of Toople, commented:

“We are extremely pleased that an important existing customer is satisfied with the services we have provided.  This satisfaction underpins their wish to increase the scope and length of their existing contract with Toople.  It is further evidence that small and medium sized businesses are increasingly looking at their existing broadband and telephony infrastructure to take advantage of the availability of next generation fibre and improved telecom network services.  This was a contract that we originally won from the largest provider in the UK, so to retain it for another three years with an expansion of the scope of services to be provided is a real affirmation of our offering.

“We congratulate our customer on their success and expansion over the last two and a half years and we look forward to assisting them with the new services they have contracted.  I am pleased that our reputation for providing great service and seamless connectivity at fixed transparent prices is growing in the UK market.”

Click to view all articles for the EPIC:
Or click to view the full company profile:
Facebook
Twitter
LinkedIn
Toople Plc

More articles like this

Toople Plc

Top tips for faster broadband at work

Most people know that broadband speed can vary, depending on the amount of traffic that’s moving across the shared connection at any time. This is call ‘contention’. And let’s be clear, unless you have a dedicated

Toople Plc

Toople COVID-19 presenting opportunities for the Group

Toople PLC (LON:TOOP), a provider of bespoke telecom services to UK SMEs, has announced interim results for the six months ended 31 March 2020. Commenting on the results, Richard Horsman, Non-Executive Chairman, said: “Our business is

Toople Plc

UK’s internet use surges to record levels

UK adults are spending a record 4 hours a day online, with distinct signs that the coronavirus lockdown is changing communications. According to Ofcom’s annual online nation report, one in three now watch online video more

Toople Plc

UK network resilience improves during Covid-19 lockdown

In the latest of its analyst of the network resiliency of residential broadband networks in Europe’s major economies during lockdown, customer experience measurement firm MedUX has found that the UK’s broadband infrastructure has coped well with

Toople Plc

US should follow UK in open access infrastructure investment

The U.S. should follow the European example of investing in wholesale open access infrastructure models, said panelists at a Broadband Breakfast Live Online event Wednesday. One company that has found success using a purely wholesale model is the

Toople Plc

Connectivity boost for vulnerable consumers and NHS staff

Thousands of vulnerable consumers and NHS staff can benefit from coronavirus support packages provided by mobile and broadband companies as part of new deals brokered by the UK government. New deals mean many NHS frontline staff

Toople Plc

UK Increased Internet Use

As the home broadband use rose by 29% to an average of 41 hours a week, more families are having issues with the slow Internet speeds Last month, one in five households in the UK have

Toople Plc

UK Internet holding up well under increased traffic

The increase in sustained Internet traffic brought about by coronavirus lockdown measures has led to speculation infrastructure might crumble under the burden. Although cloud-based services (such as Zoom and Microsoft Teams) have experienced outages – likely as a result