CSPs rolling out new CCAPS offerings to boost ARPUs and customer satisfaction

From cost-saving strategies to challenges in customer experience, the telecoms industry is adapting to a world driven by social media and digital commerce. Are CSPs equipped to meet the demands of this new era? In the

Cerillion recently unveiled Cerillion 23.2, the latest release of its pre-integrated BSS/OSS suite, which transforms the product lifecycle for CSPs using generative AI (GenAI) to rapidly build new products and packages. For the first time, product

Billing and CRM provider, Cerillion, has published its latest full-year financials highlighting another year of double-digit growth. The final results for the year ended 30 September 2023 confirm the details of Cerillion’s recent trading update with revenue

Software giant Cerillion reported record full-year profits and revenues this morning amid an “extremely favourable” market backdrop. The London-listed firm, which sells billing, charging and customer relations software to major communications providers, saw pre-tax profits rise

Cerillion has announced a significant new contract worth an initial EURO €12.4 million with a Tier-1 telecommunications provider based in Europe. The London-based company, renowned for providing billing, charging, and customer relationship management software solutions, will

Cerillion unveiled Cerillion 23.2, the latest release of its pre-integrated BSS/OSS suite. The Cerillion 23.2 is designed to transform the product lifecycle for CSPs using generative AI to rapidly build new products and packages. For the

We talk self-service, innovation and changing customer expectations with Tiago Lopes, Cerillion’s newestProduct Manager. Hi Tiago, and welcome to the Cerillion team! Can you tell us more about your professional background and experience in the telecoms

Even the best enterprise software can be hampered by poor UX, creating a frustrating experience for employees and customers alike. Leonardo Hodgson digs into the importance of the B2B user experience and looks at how Cerillion

Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation

The latest Cerillion Customer Forum offered our clients a look-ahead to features of upcoming product releases, plus some great debates and discussions. We look back at two days of telecoms talk and crystal conquering in London.

T-Mobile are forcibly moving customers onto newer, more expensive mobile plans – just don’t call it a price rise. Why is America’s noble “uncarrier” resorting to devilish tricks and weasel words to justify price rises? When

Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation