Learning Technologies in the Workplace is published today by Kogan Page. In writing it, I wanted to answer one question:
What makes a learning technology implementation succeed?
Looking back over many years of learning technology implementations, I came to a simple conclusion. The answer is not technology. While bad technology can ruin a roll out, the best technology won’t save missing the key ingredient: people.
Andy Wooler, Academy Technology Manager at Hitachi Data Systems puts this succinctly: You can do anything with technology, but people can also stop you doing just about everything.
In examining scores of case studies, I came to the conclusion that the teams responsible for the best learning technology implementations share four characteristics of APPA: