COVID-19 has bought many challenges to us all this year and as a provider of healthcare services working alongside the NHS, Totally has been at the forefront of responding to the pandemic. Following the news in March that cases of COVID-19 in the UK were increasing, an internal management system to protect the workforce as much as possible was introduced across Totally and its subsidiary businesses. Dean Payne, Director of Clinical Innovation, describes how through collaborative working and clinical innovation the team executed the implementation of a new sickness and absence management service within weeks of the outbreak, to ensure minimal impact on frontline services.
In March 2020, the Sickness and Absence Management Service (SAMS) was developed from our internal workforce to provide clinical support for employees during the pandemic.
Totally plc (LON:TLY) addresses the challenges of increased demand on healthcare services by delivering high-quality planned, urgent and insourcing healthcare across the UK and Ireland.