One Health Group, based in Sheffield and recognised as one of the UK’s top independent providers of surgical services to the NHS, has reported impressive statistics in its latest annual Quality Accounts Report. A notable highlight is that 98% of patients rated the overall quality of care they received as ‘Good to Excellent’.
A Quality Account is a mandatory annual report from healthcare providers, including those in the independent sector, about the quality of services they offer. These reports are available to the public and are essential tools for NHS services to demonstrate improvements and provide transparency to local communities and stakeholders. Quality in this context is assessed by examining patient safety, treatment effectiveness, and patient feedback regarding their care. All providers are required by the Department of Health and Social Care to submit their final Quality Account to the Secretary of State by 30 June each year.
The number of patients treated by One Health Group increased by 11.5%, rising from 11,884 in the previous year to 13,255 in 2023/2024. The waiting times for most procedures averaged around four weeks, with the exception of spine surgeries, which had a waiting time of five weeks, and general surgeries, which averaged just three weeks. In total, 6,174 procedures were carried out, and impressively, only 0.2% of these resulted in a hospital readmission.
When asked how likely they would be to recommend One Health Group to friends and family, 86% of patients said they would be ‘Extremely Likely’, a notable increase from the 78% recorded in the previous year. The Patient Satisfaction Survey also revealed that 99% of patients had a positive overall impression of their consultant, with the same percentage reporting that their privacy and confidentiality were respected. Furthermore, 98% of patients were satisfied with the care they received, and an identical percentage felt that the organisation was responsive to their personal needs, marking a 6% improvement compared to the previous year.
Adam Binns, CEO of One Health Group, expressed pride in the organisation’s achievements, particularly in delivering innovative, high-quality care to NHS patients free at the point of delivery over the past two decades. He credited the positive results of the Quality Accounts Report to the dedication and hard work of the entire team. Binns also highlighted the organisation’s role in supporting the NHS in tackling the backlog of patients awaiting care, emphasising that One Health Group is committed to expanding its support to the NHS both locally and nationally. He affirmed that the group is determined to be part of the solution, working to create sustainable and transformational services for NHS patients.
Looking ahead, Binns shared the company’s focus on aligning with NHS promotional campaigns to raise awareness about patients’ statutory right to choose One Health Group as their care provider.
One Health Group’s performance and patient feedback in the latest Quality Accounts Report reflect its ongoing commitment to delivering high-quality care and supporting the NHS in managing post-pandemic challenges.
One Health Group PLC (AQSE:OHGR) are a team of Consultant Surgeons and Healthcare managers working with the NHS to provide faster, local and expert care in Orthopaedics, Spinal, General Surgery and Gynaecology.
