Redstoneconnect PLC (LON:REDS) is one of the world’s leading Software Solutions and Smart Building systems integrators. It helps customers with cost-effective IT solutions, excelling in Cloud Computing and managed IT support services. Strategically based in London, the company is now moving further into the FX trading space.
Building on services the firm has already been offering to leading FX technology providers, RedstoneConnect is specifically targeting FX brokers with the launch of OneView UX, a new plugin for the MetaTrader platform. OneView UX is a highly resilient and fully automated solution which offers powerful management, monitoring and reporting tools to protect against the risk of MT4 & MT5 platform downtime.
Alex Parker, Managing Director of Managed Services explained that, “Over the past three years we have built a completely isolated infrastructure to house and support brokers that use the MetaTrader platform. We don’t run it alongside any other types of our customers and it’s a 24 hour – time is money – type of system. In terms of performance and the background service support that we offer, it’s something that is definitely a market leading specification.” OneView UX is a new ‘behind the scenes’ system that aims to replicate the day-to-day user actions in relation to a particular product. In the case of MetaTrader the system will simulate the actions of a MT4/5 trader such as:
- – Authenticating
- – Checking account information
- – Retrieving bid
- – Ask prices and opening / closing orders
Tests are repeated approximately every 30 seconds but this is configurable. Parker says that, “The tests are not about the basic aspects of a trading system, for example not having enough memory. We are talking about a monitoring system that prevents lost trades and orders, and repeats the process as quickly as it can run.”
The system has a multi-node design meaning that the tests are verified from separate sources to ensure false positives are eliminated. If a test fails it must be verified by 2 or more nodes before the event is logged and a counter increased, when a counter reaches a given number on consecutive failures the pre-defined action for the level of failure is invoked. Actions will range from the simple restart of a service through to full disaster recover failover. All actions are completely automated and require no intervention.