Like a scene out of a science fiction movie, two robots zoom across the floor of the Yakiniku King restaurant chain’s Itabashi-Maenocho outlet in Tokyo, delivering orders to tables.
Major restaurants are increasingly relying on robots like these amid the pandemic to supplement their workforces by delivering meals to tables.
The robots are expected to streamline manual tasks carried out by human staff and help improve services and productivity.
Monogatari Corp., the operator of the restaurant chain, started introducing Softbank Robotics Corp.’s Servi in March this year. It now has about 360 units at some 290 Yakiniku King and Sushi & Shabu-Shabu Yuzu-An outlets.
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