The increasing demand for agility and innovation in delivering next-generation connectivity and services is challenging for Communication Service Providers (CSPs). Many CSPs are still reliant on legacy Business Support Systems

If your Instagram Reels have been loading more quickly lately, it’s likely due to a collaboration between Vodafone and Meta. They are implementing new network optimisations for short-form videos across

Telecom companies have diversified their services beyond just connectivity, selling gadgets and offering perks to remain competitive. A survey of 5,000 people across the UK, France, Germany, Italy, and Spain

Cerillion Product Director, Brian Coombs, provides a comprehensive recap of the highlights from this year’s DTW24 – Ignite event. AI was a dominant theme throughout the conference, but the telecoms

The telecommunications landscape has been significantly reshaped by AI, enhancing service quality, customer satisfaction, and enabling new products. According to Prianca Ravichander, chief marketing officer at Tecnotree, AI and machine

London’s Kingsway telephone exchange is a unique piece of telecommunications history, soon to reopen as a tourist attraction. Adam Hughes explores what lies beneath. London is home to Cerillion’s head

As we reach the midpoint of 2024, it’s time to revisit the predictions made by the Cerillion team in January about the telecom industry’s top trends. With the year half

Generative AI (GenAI) is revolutionising various sectors, including telecommunications, by enhancing internal productivity, natural language processing, and automated customer care. This technology is unlocking new business possibilities for communication service

Most industry applications of AI have focused on extracting insights from customer and network-generated data through big data and machine learning. Now, generative AI solutions like ChatGPT and Claude are