The COVID pandemic has exposed the challenges that the telecoms industry was already facing. Rupali Srivastava explores the issues the crisis has highlighted, and how telcos can insulate themselves from further troubles.
In 2020, COVID-19 changed the world order in an unprecedented manner. Just as we had started considering the world as a global village, suddenly we found it shrunk to the confines of our homes where ‘be indoors, be safe’ proved to be the mantra.
This made everyone realise the importance of and dependence on telecommunication systems like never before. Be it big corporates or e-commerce, most of the sectors that were telecom reliant could survive the pandemic while others struggled to survive.
Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.
