Cerillion to embrace AI for a wide range of business gains (LON:CER)

Cerillion plc (LON:CER) Chief Executive Officer Louis Hall caught up with DirectorsTalk for an exclusive interview to discuss key takeaways from FY results, balance sheet, growth, and the future for the group.

Q1: Louis, a strong set of results published, in your opinion, what were the key takeaways from the full year results?

A1: We’re very pleased to have delivered record results with revenue up 20%, EBITDA up 32% and adjusted PBT up 41%.

I think this has been driven by a strong back order of new customer implementations that we’re working through the system. Also, strong licence revenue recognition which has seen our software share or revenue increase to 54% this year.

As well as the new customer implementations, we’ve also had a very good year with existing customers where we grew sales to existing customers by 85% so that’s very positive as well.

Q2: What can you tell us about the balance sheet?

A2: We had another year of strong cash generation and I think it’s important in this market to have a strong balance sheet. As we sign larger deals with larger customers, those customers want to see that we’re a strong business and have the stability to be there for the long term.

So, I think that’s important but obviously having plenty of cash on the balance sheet helps in terms of looking at some of these tuck-in type M&A deals that we may well do in the future.

Q3: Do you expect the market backdrop to continue to favour Cerillion’s growth?

A3: Yes, it’s interesting. We saw our new customer pipeline grow 16% to £243 million so we can only report what we’re seeing and what we’re seeing is growing opportunities in our market for BSS/OSS or telco enterprise software.

I think that clearly, the market’s still being driven by the big infrastructure investments into 5G and into more fibre, more broadband and so on.

Equally, if we were to see a downswing in the cycle then obviously telcos would look to maximise the returns on the existing investments and infrastructure. To do that, the would look to the enterprise software to create better products that are more marketable, that are more competitive and so on, and offer different services on the same infrastructure in different ways.

So, that very much plays to our strengths, and equally, operational efficiency gains in terms of consolidating multiple brands onto the same platform and operating more modern systems that require less human interaction, and also on a SaaS basis, which is the way we provide software to the market now.

I think those are all key drivers as well, even in a downcycle of more demand for us.

Q4: How do you see the future now for Cerillion?

A4: I think we obviously need to go on investing in our product and a lot of that, in the next few years, is going to be around how we use AI.

So, not just in terms of providing, leveraging that technology to provide better features for our customers, to enable them to do things more efficiently and more easily, but also in how we build the software and maintain the software. So, in areas like software testing and software development, we’ll see a lot more use of AI as we go forward.

I think that will carry on driving strong margins in the business.

Click to view all articles for the EPIC:
Or click to view the full company profile:
Facebook
X
LinkedIn
Cerillion

More articles like this

Cerillion

TM Forum’s ODA in transforming telecoms

TM Forum’s Open Digital Architecture (ODA) is revolutionizing the telecom industry, driving agility, innovation, and digital transformation across various sectors.

Cerillion

A promising era for telecom operators and network APIs

The telecom industry is gearing up for a transformative shift with the rise of network APIs. These interfaces are poised to create new revenue streams while enabling innovative applications and services. APIs have already facilitated everyday

Cerillion

Cerillion achieves another year of impressive growth

Cerillion, an AIM-listed billing and CRM provider, has reported significant growth for the financial year ending 30 September 2024. Revenues rose by 12% to £43.8 million, while statutory profit increased by 22%, reaching £19.7 million. These

Cerillion

The future of AI in telecommunications for Africa’s MNOs

AI is transforming telecommunications across Africa, reshaping various aspects from network performance to customer service and revenue strategies. Cerillion’s Marketing Director, Dominic Smith, notes how AI tools, such as chatbots and virtual assistants, enhance customer support

Cerillion

Cerillion’s new standard for digital engagement in telecoms

Cerillion has launched Cerillion 24.2, its latest BSS/OSS suite release aimed at advancing digital engagement in the telecoms industry. This new version includes a redesigned Self Service module that focuses on user-friendly design and adaptable digital

Cerillion

Reimagining revenue growth in the telecoms industry

In today’s telecoms landscape, communications service providers (CSPs) are navigating declining revenue from traditional services while facing fresh challenges in emerging markets. They must innovate while maintaining their operational strengths. Many CSPs are hindered by legacy

Cerillion

Cerillion’s Richard Doughty on DTW24 themes and BSS/OSS market trends

Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.