From AI and B2B self-service, to de-integration and altnets, here are the top telecom industry trends for 2024, as chosen by some of the Cerillion team.
As per usual on the Cerillion blog, January sees our look ahead at the top telecoms industry trends for the year. In the immortal words of Niels Bohr though, “Prediction is very difficult, especially if it’s about the future!”.
We began 2023 reeling from the release of commercial-grade generative AI, which quickly took the tech world by storm. Now, we’re starting to see some real-world applications of large language models (LLMs) and chatbots – and corporations worldwide adjusting their headcounts accordingly.
Artificial Intelligence
It’s predictable, but undeniable that this will be the top trend of 2024.
Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.