Digital Transformation: where did it all go wrong?

Cerillion, an AIM-listed billing and CRM provider, has reported significant growth for the financial year ending 30 September 2024. Revenues rose by 12% to £43.8 million, while statutory profit increased by 22%, reaching £19.7 million. These

AI is transforming telecommunications across Africa, reshaping various aspects from network performance to customer service and revenue strategies. Cerillion’s Marketing Director, Dominic Smith, notes how AI tools, such as chatbots and virtual assistants, enhance customer support

Cerillion has launched Cerillion 24.2, its latest BSS/OSS suite release aimed at advancing digital engagement in the telecoms industry. This new version includes a redesigned Self Service module that focuses on user-friendly design and adaptable digital

In today’s telecoms landscape, communications service providers (CSPs) are navigating declining revenue from traditional services while facing fresh challenges in emerging markets. They must innovate while maintaining their operational strengths. Many CSPs are hindered by legacy

Cerillion, a prominent provider of BSS/OSS-as-a-Service solutions for the telecoms industry, has announced the release of Cerillion 24.2. This latest version of its BSS/OSS suite introduces a new Self Service module aimed at enhancing digital engagement

Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.