We are going through a period of exceptional change. We have to work together in the industry and the key to doing that is to remain flexible,” Tony Whitehorn, the president and chief executive of Hyundai Motor UK, told delegates during Automotive Management Live’s Vision of the Future seminar.
Panel chairman Steve Young, the managing director of the ICDP, summarised many of the challenges facing the sector, including new mobility models, EV adoption and the evolving retail model.
While his comments drew on the research organisation’s European Dealer of Tomorrow Report, which projects forward to 2030, those who joined him on stage were also aware of the more immediate need for change.
James Mullins, finance director at Cambria Automobiles, said “dealers must consider the need to engage with guests in as many ways as they wish to interact with us”.
Cambria Automobiles (LON:CAMB) was established in 2006 and has built a balanced portfolio of high luxury, premium and volume car dealerships, comprising over 40 franchises representing major brands across the UK. The Group’s businesses are autonomous and trade under local brand names, including County Motor Works, Dees, Doves, Grange, Invicta, Motorparks and Pure Triumph.
