How domain names can impact customer engagement

In the wake of the pandemic, companies of all shapes and sizes have had to rethink how they interact with their customers. Suddenly, a whole slew of issues and problems that have been brewing for a long time have surfaced, and brands have had to think on their feet, plan well in advance and still remain flexible enough to adapt on the go.

From a surge in customer support demands all the way to stock issues for ecommerce stores, engagement rates have either plummeted for certain industries, or companies have had to manage new and unexpected issues. 

CentralNic Group Plc (LON:CNIC) provides registry services, distribution, and strategic consultancy for new TLDs, ccTLDs and SLDs.

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