Mobile tech is transforming retail operations fast

Retailers are transforming their in-store experience—and the smartest investors are watching closely. At the forefront of this shift is a platform that’s reshaping how staff engage with customers, streamline operations, and boost performance—all from a single device. The tech is live, proven, and about to take centre stage.

itim’s Unify Digital Store offers a fully integrated mobile solution that enables retail teams to manage every core in-store operation directly on the shop floor. Whether it’s serving customers, processing click-and-collect orders, handling returns, managing stock levels or facilitating inter-store transfers, this solution brings every tool together in one seamless interface. It eliminates the need for fragmented systems or back-office dependencies, empowering staff to stay with the customer and act faster, smarter and more efficiently.

The impact is immediate: improved productivity, faster service delivery, and a retail experience that today’s consumers increasingly expect. With studies showing that 85% of companies see productivity gains from mobile adoption, the potential uplift for retailers is both significant and measurable. This isn’t just about convenience—it’s a direct pathway to operational excellence and customer loyalty.

By enabling full operational functionality at the point of need, itim’s Unify Digital Store positions retailers to reduce friction, cut costs, and unlock new levels of service personalisation. For investors, it’s a chance to back a technology that’s rapidly becoming essential in the competitive retail environment.

itim Group plc (LON:ITIM) is a SaaS-based technology company that enables store-based retailers to optimise their businesses to improve financial performance and effectively compete with online competitors. Itim adds retail value by helping multi-channel retailers optimise their business and their stores to improve financial performance and compete more effectively with the “Amazons”.

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