O2 fined £10.5m for overcharging customers

A major question facing debate today is how communications service providers (CSPs) network and services organizations should evolve once delayered not only from the infraco, but from each other. Separated CSPs are now determining how these

Cerillion, a leading provider of BSS/OSS-as-a-Service solutions to the telecoms sector, is set to showcase its cutting-edge GenAI-powered product catalogue at MWC Barcelona 2024. The company is proud to unveil a revolutionary approach to product creation,

Cerillion invites visitors to MWC Barcelona to experience these exciting features firsthand at Hall 7, Stand 7B61. Engage with live demonstrations, explore the intuitive natural language and image-based user interfaces, and discover how a GenAI-powered BSS/OSS can

Cerillion returns to MWC Barcelona later this month for four days of telecoms talk and, of course, tapas. MWC has been a staple of the industry for over thirty years, bringing together thousands of businesses and delegates each

Partnering with a vendor opens up your business to new collaborative opportunities, but also brings new risks to the integrity of your organisation. When choosing a new supplier, what must companies do to ensure their networks

Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation

Cerillion, a leading provider of BSS/OSS-as-a-Service solutions to the telecoms sector, is set to showcase its cutting-edge GenAI-powered product catalogue at MWC Barcelona 2024. The company is proud to unveil a revolutionary approach to product creation,

From AI and B2B self-service, to de-integration and altnets, here are the top telecom industry trends for 2024, as chosen by some of the Cerillion team. As per usual on the Cerillion blog, January sees our

The world is going digital, transforming how we work and play. Everything will change over the next few years — but it’s not just about technology. The pace of change in business today means that almost

Put simply, an MVNO is a mobile service provider that doesn’t own or operate its own mobile network infrastructure. Instead, it leases network capacity from established Mobile Network Operators (MNOs) to offer its own unique service

In modern enterprise software, agility is king. Leonardo Hodgson explores the process of API-first design, and how it is bringing integrated solutions to market faster. Building robust and scalable BSS/OSS solutions demands a strategic approach that

In his latest article in a series on creating compelling customer experiences, Tiago Lopes explores the aspect of customer communications, and looks at how to keep your outbound correspondence and inbound channels engaging and informative without

imagine is a dynamic mobile and fixed-line communications services provider (CSP) in Brunei, formerly known as Telekom Brunei Berhad (TelBru).  A strategic review of the telecoms sector in Brunei by Darussalam Assets (the owner of all telcos

Ofcom is forcing UK telecoms companies to clearly promote mid-contract inflation-linked price rises. Is this the end of “confusing” plan changes, or do consumers still face increasing bills for connectivity? Ofcom is delivering an early Christmas

Creating engaging digital platforms that keep customers coming back is not without its difficulties. In the second blog of a new series, Tiago Lopes asks: what can CSPs do to make crafting these experiences easier? So,

Shell Energy is the latest firm to fall foul of the UK’s Ofcom regulations for not informing out-of-contract customers of better tariffs. Why have they come under fire, and what can other telcos learn from their

Cerillion (AIM: CER), a leading provider of BSS/OSS-as-a-Service solutions to the telecoms sector, announced today that it has reached Platinum-level certification for TM Forum Open APIs and is at the top of the list of vendors