The world is going digital, transforming how we work and play. Everything will change over the next few years — but it’s not just about technology. The pace of change in business today means that almost everything — from how we structure our organizations to how we engage with customers — has been transformed fundamentally by technology.
This transformation isn’t limited to the way companies operate internally. The fundamental aim of digital transformation is to deliver greater value for customers in a changing marketplace, where competition can come from anywhere around the world.
Organizations are increasingly using technology to respond faster and improve the customer experience, both in-person and online. This is being led by the expanding adoption of cloud-based systems that are providing a foundation for digital transformation.
Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.
