Delivering a digital experience for the customer of the future
In the digital age, customer experience is as vital an area for transformation as services and infrastructure. What lessons can telcos carry over from B2C into the B2B market? Read
In the digital age, customer experience is as vital an area for transformation as services and infrastructure. What lessons can telcos carry over from B2C into the B2B market? Read
Cerillion plc (LON:CER), the billing, charging and customer relationship management software solutions provider, has announced the release of the latest version of its Enterprise BSS/OSS suite, Cerillion 21.2. This latest
Shutting down legacy telecoms services is a necessary task on the path to modernisation, but risks cutting vulnerable users off. How can telcos continue to innovate without leaving customers behind?
In case you hadn’t noticed – Facebook was hit by a vast service outage two weeks ago. Why might such an outage become more likely in the future, and what
Digitalisation has the power to transform how CSPs deliver their products and services – how does this affect their BSS/OSS strategies and what must they do to create a customer-centric
Data protection laws in the UK might be facing changes once more, including GDPR being thrown out after only three years. What’s motivating this review, and why may they not
Cerillion PLC said Monday its financial performance in fiscal year 2021 was better than the market had anticipated. The software company said that revenue for the year ended Sept. 30
Cerillion plc (LON:CER), the billing, charging and customer relationship management software solutions provider, has announced an update on trading for the financial year ended 30 September 2021. Trading Update Cerillion
The scourge of underbilling in telecoms is higher than ever, according to recent research – how bad has it become, and what steps do telcos need to take to get
Cerillion announced a 6-year extension to its agreement with OpenNet, a wholesale telecoms business connecting Denmark’s fibre infrastructure owners and service providers. OpenNet will upgrade its core BSS platform to