Superapps, Total Experience, and SIs revamped – we look ahead to the big changes facing the telecoms sector in 2022 and ask what trends will come to redefine the industry this year.
With the triple threats of COVID, the global supply chain shortage and the Great Resignation enduring into 2022, CSPs must determine what role they will play in the new digital economy being accelerated and driven by these ongoing emergencies.
As other major industry transformations take a backseat, and with 5G remaining a distant dream for many, how user data is employed, how connectivity is provided, and how customer experience is conceived and delivered will radically change in 2022.
Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.
