Alex Cambell, Director of Enterprise Sales, Europe at IMImobile PLC, talks to David Murphy about what RCS is, how it works, and how it’s set to revolutionise messaging for brands.
The emergence of new digital consumer trends and technologies are changing the playing field for contact centres today. On the technology side, the rise of empowered machines means that by
I recently had the pleasure to welcome guest speakers Ian Jacobs, Principal Analyst at Forrester and Stuart Jones, Customer Service & Communications at CA on our webinar “How to deliver a differentiating customer service
22nd February 2018: Victoria Park Plaza, London IMImobile is attending and exhibiting at the Future of the Contact Centre Conference on 22nd February. You can now pre-arrange a meeting or
IMImobile PLC (LON:IMO), a cloud communications software and solutions provider, has signed a partnership agreement with KCOM – a leading provider of communications and IT services in the UK. IMImobile’s
We are excited to share the recording of our webinar “How to deliver a differentiating customer service experience in 2018”. The webinar provides Customer Service/Experience professionals with insight into the
Google is about to begin a campaign to move the mobile industry on to the next generation of messaging – and well placed industry observers expect Apple to follow this
Wednesday, 24th January 2018 4:00pm GMT | 60 Minutes On this webinar guest speaker Ian Jacobs (Forrester) & Stuart Jones (CarillionAmey) will discuss the following 5 questions with host Alex Klose (IMImobile): What are the key customer service trends you need to
NICE inContact (Nasdaq:NICE) today announced that IMImobile has joined the DEVone development program to provide omnichannel chat on CXexchange, the most extensive technology ecosystem currently available in the customer experience
IMImobile PLC (LON:IMO), a cloud communications software and solutions provider,has today announced that it has agreed to acquire Healthcare Communications UK Limited (“Healthcare Communications”), the leading provider of appointment management and
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