ITIM

1. Define clienteling and its importance in luxury retail Retail is the process of selling goods or services to customers through various channels of distribution. Luxury retail is a specialized

A shift in retail is moving faster than any other trend we have witnessed that customer interest is moving from products to relationships. This shift is great news for retailers if they

High attrition in retail is nothing new: annual employee turnover among frontline retail workers has been at least 60 percent for a long time. Retailers regularly face the challenge of replacing

Today’s consumers expect to be able to order and receive goods at their convenience. Whether in store or online, delivered to home or via Click and Collect, shoppers are looking

Today’s consumers expect seamless, engaging shopping experiences and fast, consistent purchase journeys – whether in store, online or using an app. itim’s advanced Unified Sales Platform is a proven solution

Planning and executing pricing strategies is an ongoing challenge for many retailers. Expanded product ranges, changing competitor offers, fluctuating supplier costs and frequent promotions create considerable complexity, especially if you

The UK’s second largest pet retailer triples the number of transactions linked to loyalty customers after switching to itim’s digital loyalty platform, with 150,000 new loyalty signups within the first