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Closing the Digital Divide Between Banks and Customers
There has never been a time where the focus on the customer experience has been greater. The banking industry needs to re-imagine how they deliver and measure customer satisfaction to
There has never been a time where the focus on the customer experience has been greater. The banking industry needs to re-imagine how they deliver and measure customer satisfaction to
Vipera’s Martin Perrin discusses their agreement with the Arab Bank for Investment and Foreign Trade (“Al Masraf”) in this exclusive interview with DirectorsTalk
Vipera Plc (LON:VIP), the specialist provider of mobile financial services, has today announced that, in conjunction with its local partner Wavepac Infosystems LLC, it has entered into an agreement with
Banks have traditionally been considered pioneers of process automation, but they are currently in the background of today’s digitized, customer-driven financial services landscape. The disruption of traditional banking grows stronger
Back in November, the Indian government launched what has to be one of the biggest social experiments ever conceived, when it announced the withdrawal of high-value banknotes from circulation. Up
Back in November, the Indian government launched what has to be one of the biggest social experiments ever conceived, when it announced the withdrawal of high-value banknotes from circulation. Up
Similar to many financial and non-financial industries, retail banking is directly affected by new innovations and developments such as AI, machine learning, contextual design or the cloud. The way these
Vipera (LON:VIP), the specialist provider of mobile financial services, has given DirectorsTalk a trading update in respect of the year ended 31 December 2016. Group revenues for the year increased
The mobile payment market is getting more congested every day. For banks, it’s the most frequent touchpoint – one that can help (re) establish everyday relevance and drive engagement. How
Last month there were indications that Google’s digital Assistant might be learning a new trick in the form of payments. Now, it looks like that functionality is starting to be