It is the elephant in the room in the landlord-tenant relationship. What happens if the landlord refuses to return the deposit at the end of a tenancy, giving reasons that the tenant regards as ridiculous or unreasonable?
Many a tenancy has ended in tears because of a lack of clarity about the all-important deposit, which can run to thousands of pounds.
The introduction of government-backed deposit protection schemes in 2007 was supposed to reduce the scope for such misunderstandings and, to an extent, has achieved that by introducing greater clarity into the process. But many tenants are still confused about their rights and worry that they are at the mercy of landlords, clinging on to their deposits. This mini-guide is designed to help tenants and landlords alike know where they stand.
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