2022 might be remembered as the year that generative AI blasted on the scene, causing major waves in the digital community. With the onset of any new game-changing tech, in this case, the extremely powerful algorithms behind image and text generation systems such as ChatGPT and DALL-E, criticism and backlash are sure to follow. But I don’t believe that the problems and controversies associated with these algorithms should slow down their development.
The recent coverage on OpenAI’s outsourced content moderation is a fine example of how ambiguous the path forward might be. On the one hand, human oversight is inescapable; on the other hand, human moderators exposed to extreme content ought to get all the support necessary to conduct this brutal yet extremely fundamental part of the moderation process. Improving our standards when developing optimal versions for these algorithms is the best practice in all AI-involved scenarios.
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