Vipera Plc (LON:VIP) CEO Marco Casartelli explains partnership the new global partnership with ExperienceLab, how they will work together, how this benefits customers and expectations for 2016
ExperienceLab, part of the Serco Group, is a User Experience agency who work with clients and their customers to research and design concepts, products and processes. They anchor service design around users and customers to deliver optimised experiences. The skilled team of psychologists, anthropologists, sociologists, Interaction designers and artists, film makers and photo journalists etc. have extensive experience of working with clients and customers to identify the functions, interfaces and emotions that they value. They blend these with innovation and disruptor design to develop best of class designs.
Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East.
Vipera Plc a cutting edge Digital Financial Services and Customer Engagement Solutions provider, serves financial institutions worldwide with differentiated mobile banking, card management and customer engagement capabilities based around its proprietary multi channel bank-grade platform, MOTIF. Headquartered in London and Milan, Vipera supports end user financial applications for it’s top tier bank customers worldwide. Customers and partners including Deutsche Bank, DZ Bank, Mashreq Bank, MasterCard and Equens.