Payment declines: how to fight back

More than a minor annoyance, payment declines are enough to halt a significant number of your online sales in their tracks. What can merchants do to protect themselves from the effects of these errors and safeguard their revenues, particularly when it comes to subscriptions?
 
Whether out of frustration or embarrassment on the customer’s part, subscription and e-commerce companies could be losing 2-5% of all their business to so-called card declines – the rejection of a card payment that can happen for a number of different reasons.

Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.

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