Ucom has taken a decisive step in solidifying its position as a leading telecom operator by partnering with Cerillion to implement its pre-integrated BSS/OSS suite. This cutting-edge platform will underpin Ucom’s ambitious quadruple-play services portfolio, unifying its operations and customer data to enhance scalability and deliver a seamless experience across all touchpoints.
Recognising the need for a streamlined and convergent solution, Ucom, which operates advanced 4G+ and 5G mobile networks alongside its expansive fibre infrastructure, aims to future-proof its offerings for both B2C and B2B markets. After an extensive evaluation process, including consultations with existing Cerillion customers, Ucom selected Cerillion’s SaaS delivery model for its proven ability to personalise customer interactions through configuration rather than complex customisation.
The decision underscores Ucom’s commitment to leveraging technology that ensures robustness, flexibility, and scalability. Ralph Yirikian, General Director of Ucom, highlighted the importance of reference visits in the decision-making process, stating that these interactions not only validated the technical capabilities of Cerillion’s software but also cemented confidence in its ability to deliver reliable outcomes. He described the partnership as a key enabler for Ucom’s continued growth.
For Cerillion, this collaboration marks an important milestone as its first venture in the Caucasus region. Louis Hall, CEO of Cerillion, expressed enthusiasm about the opportunity to support Ucom’s innovation and expansion goals. He reaffirmed Cerillion’s commitment to building a long-term relationship that drives sustained value and operational excellence for the telecom provider.
This strategic alliance sets the stage for Ucom to scale its operations, unify its customer offerings, and maintain its competitive edge in a dynamic telecommunications landscape.
Ucom delivers advanced mobile and fibre network solutions, serving both residential and business customers with a diverse portfolio that spans mobile, internet, television, and fixed-line services.
Cerillion plc (LON:CER) is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors.
