I recently bought a freezer at Lowe’s. It was an excellent value, easy to find online, and available at my local store. Unfortunately, when I got to the appliance section of the store it was on a shelf eight feet off the ground. No problem, I thought, just ask the sales associate if someone can help me get it down.
Her answer: “No.”
My follow up: “How can I buy this freezer?”
Long story short, this was the first chapter of a hilarious 25-minute mystery in which I waited blindly for any news about “Dan from appliances” or whether anyone at Lowe’s was prepared to take my money. In the end, of course, another (very nice) sales associate emerged from the back with my freezer on a cart and all was well.
itim Group plc (LON:ITIM) is a SaaS-based technology company that enables store-based retailers to optimise their businesses to improve financial performance and effectively compete with online competitors. Itim adds retail value by helping multi-channel retailers optimise their business and their stores to improve financial performance and compete more effectively with the “Amazons”.