With customers migrating online, retailers need to give them more reasons to come back into stores and
provide a more personalised service when they do.
itim believe the answer is digital clienteling. This means engaging customers outside of the store, knowing what they have bought, delighting them with new ideas and inspiring them with “personal shopper” style service.
To achieve this, itim has developed a fully integrated consumer app that allows your customers to engage
more closely with your brand, receive curated ranges and have a digital dialogue with store associates.
itim Group plc (LON:ITIM) is a SaaS-based technology company that enables store-based retailers to optimise their businesses to improve financial performance and effectively compete with online competitors.
