Increasing the speed of customer order fulfilment

Same-day delivery and rapid Click & Collect for online shopping has been talked about for a long time now, but very few retailers have managed to succeed. So what’s holding them back and why can’t retailers deliver?

Amazon raised the bar by offering same-day deliveries in some areas and has upped the ante with the potential help of drone technology in future. Argos has been able to steal a march by offering same-day delivery (on orders up to 6pm on many items) and FastTrack instant collection thanks to an established network of over 800 stores and distribution centres spread throughout the country. And Screwfix are renowned for their “collect in store in as little as one minute” promise.

itim Group plc (LON:ITIM) is a SaaS-based technology company that enables store-based retailers to optimise their businesses to improve financial performance and effectively compete with online competitors.

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