Recommending the right brake pads is more than just a routine decision—it’s about ensuring safety, performance, and long-term value for your customers. With various friction materials available, choosing the best option depends on the driver’s habits and maintenance history. Understanding the differences between organic, semi-metallic, and ceramic brake pads is key to providing the best possible service.
Organic brake pads are a solid choice for everyday drivers who don’t generate excessive heat while braking. Made from a mix of carbon, rubber, and fiberglass bound by resin, these pads are cost-effective but lack the durability and performance benefits of other options. While they offer smooth braking, they wear down more quickly and produce more brake dust compared to premium alternatives.
For those seeking a balance between affordability and performance, semi-metallic brake pads offer a versatile solution. Composed of 30-70% metals like copper, iron, or steel, they provide strong braking power across a range of conditions. These pads work well for drivers who need a step up from organic pads but aren’t necessarily looking for high-performance braking. Their durability makes them ideal for varied driving needs, from daily commutes to track applications.
At the top of the performance spectrum, ceramic brake pads deliver superior stopping power, longevity, and quiet operation. Constructed from a durable ceramic compound with heat-resistant reinforcements, these pads are engineered for excellent performance across different temperatures and driving conditions. Although they come at a higher price point, ceramic brake pads produce minimal brake dust and last significantly longer than organic or semi-metallic options. This makes them an excellent choice for customers who may not stick to regular maintenance schedules, as they provide extended reliability and safety between service visits.
Assessing a customer’s maintenance habits can further guide the recommendation process. If they frequently delay servicing or only visit when warning lights appear, investing in longer-lasting ceramic brake pads can be a smart decision. These pads reduce the risk of premature wear, helping to maintain braking efficiency even for drivers who neglect routine upkeep.
Quality should always be a priority when selecting brake pads. Explaining the benefits of ultra-premium brake components can help customers understand the importance of investing in high-quality materials. Ceramic brake pads, when paired with matching rotors, hydraulics, and brake fluid—such as those from ADVICS—ensure optimal braking performance and prolonged system longevity. By recommending top-tier brake components, technicians can enhance safety, performance, and customer satisfaction with every service.
Surface Transforms plc (LON:SCE) is a manufacturer of next-generation carbon-ceramic brake discs for automotive and aircraft applications and has been certified to IS9001-2000 since 2008 and was certified to TS16949 automotive quality accreditation and AS9100C aerospace quality accreditation in 2015.