Opportunities for marketers to monetise this holiday selling season

A focus on offering high-value gift deals, personalized offers, sustainability, and human customer service are among this year’s potential winning strategies for retailers and brands, analysts say.

Why it matters:

  • For the holiday selling season, Deloitte estimates sales growth of 3.5% to 4.6%, versus 7.6% last year, as inflation abates, but consumers remain cautious buyers.
  • According to the 2023 Holiday Shopping Trends Report from technology provider Celigo, nearly 50% of consumers said they plan to start shopping in September and October.
  • This year, 69% of shoppers expect retailers to provide more personalized offers in addition to good deals and cost savings this year, the Celigo report found. And in a digital world, consumers are also looking for retailers and brands to provide live, human customer service during the biggest shopping season of the year.

itim Group plc (LON:ITIM) is a SaaS-based technology company that enables store-based retailers to optimise their businesses to improve financial performance and effectively compete with online competitors. Itim adds retail value by helping multi-channel retailers optimise their business and their stores to improve financial performance and compete more effectively with the “Amazons”.

Click to view all articles for the EPIC:
Or click to view the full company profile:
Facebook
X
LinkedIn
DirectorsTalk

More articles like this

itim Group plc

Retail trends retailers must prepare for in 2025

Retail reflects human behaviour in its full complexity, evolving in step with societal changes, emotional triggers, and technological advancements. As we look to 2025, the retail industry stands at a crossroads, shaped by global uncertainty, changing

itim Group plc

Cyber Monday shopping trends and record-breaking sales

Cyber Monday once again proved to be the largest online shopping day of the year, with impressive growth across multiple categories. According to Adobe’s data, toys led the charge, with sales rising 680% compared to an

itim Group plc

Revival of in-store shopping signals positive change

The notion of retail stores vanishing entirely has been a topic of debate for years, especially as the pandemic significantly disrupted foot traffic. Many retailers faced bankruptcy and closed numerous locations, while e-commerce rapidly grew to

itim Group plc

Emerging shopping trends shaping the future of retail

In 2024, consumer shopping habits are evolving, with a significant shift towards purchasing directly through social media platforms. A recent study indicates that 47% of U.S. shoppers have made purchases via social media, and platforms like

itim Group plc

Key trends shaping retail success this holiday season

Retailers face a complex holiday shopping season this year, with fewer weekends, the effects of a looming election, and unpredictable consumer behaviour. Despite these challenges, there are key trends they should focus on to drive sales

itim Group plc

Grocery shopping trends in 2024 amid economic uncertainty

The grocery shopping sector has faced notable challenges throughout 2024, largely due to the economic uncertainties that continue to impact households. As inflation rates have remained inconsistent, consumers are managing their budgets more cautiously, prioritising savings

itim Group plc

Consumer spending remains strong

Retail sales saw a 3% year-over-year increase in September, driven by a strong 7.6% growth in e-commerce, according to data released by the U.S. Department of Commerce. This performance has once again confounded analysts, as U.S.

itim Group plc

Digital transformation is essential for retail success

Retailers can no longer view digital transformation as an optional luxury; it’s become essential for staying competitive and keeping customers engaged. As technology continues to evolve, spending on digital solutions is rising rapidly. In 2023, global

itim Group plc

Dramatic changes in European retail offer opportunities

European retail is experiencing significant shifts, presenting both opportunities and challenges for optimising sales across e-commerce and physical stores. This transformation is being driven by changes in consumer spending habits, as highlighted in The State of