When it comes to pricing mobile services, telcos are in a spot of bother, as revenue streams are not keeping pace with customer preferences. How are services being priced now,

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After a false start in the 2000s, satellite broadband is back in style, with several companies promising applications for industry, military and rural connectivity. What can – or can’t –

For digital-intensive businesses who live in fear of that next cloud services bill, FinOps offers a proactive solution, anticipating and integrating dynamic cloud usage into the development cycle. What are

Vodafone and EE are bringing back roaming charges for calls and data on the continent. What does this mean for customers in the UK? And what approach are other countries

Consumer psychology won’t let you brainwash customers into becoming loyal consumers, but it offers important lessons for subscription companies in designing their products and customer experience. We take a deep