CER

Cerillion

Digital Transformation: where did it all go wrong?

Digital Transformation continues to make headlines in the telecom sector, but primarily for the wrong reasons, with CSPs still slow on the uptake. What does Digital Transformation really offer telcos,

Cerillion

The ethics of billing inactive customers

With Netflix announcing their decision to close the accounts of inactive customers, should other subscription businesses reconsider how they deal with “zombie accounts” who pay their fees but don’t engage

Cerillion

How can Managed Services help your business?

Though Managed Services have been around for years, the impact of the coronavirus pandemic and a rapidly changing telecoms landscape is generating renewed interest in this key IT strategy. What

Cerillion

O2 fined £10.5m for overcharging customers

O2 is the latest UK telecoms provider to be fined by industry regulator Ofcom for overcharging customers, but why does this case in particular paint the regulator in a troubling